Cancellation Policy

1. Stopping a build

1.1 You can stop a build at any time by telling us in writing at admin@trygtm.com.

1.2 You pay for the work done up to the day we get your notice: the deposit, every milestone already delivered, and the share of the current milestone we have finished.

1.3 Once that is paid, we hand over the work done so far and you own it, as the Terms of Service set out.

2. Pausing a build

2.1 If a build waits more than 30 days on access, information or feedback from you, we may pause it and give its place to the next build in line. When you are ready, it restarts at our next opening.

3. Ending a support plan

3.1 To end a support plan, give us 30 days' notice in writing. Email admin@trygtm.com from the address on your account.

3.2 We keep supporting your system through the notice period, and its fees are due.

3.3 Ending support does not take anything away from you. The software you paid for stays yours.

4. Outside services

4.1 Accounts you hold with outside services, such as hosting or software licenses, stay open until you close them. You are responsible for any charges there.

5. Contact

J&T Solutions Inc., 251 Little Falls Drive, Wilmington, DE 19808. Email: admin@trygtm.com.